Privacy Policy

Privacy Policy

Paws Malaysia [ PNH Malaysia Sdn. Bhd. ] (“We”, “Our”) hereby establishes the following privacy policy, implements a framework for protecting personal information, and promotes the protection of personal information by ensuring that all employees recognize the importance of personal information protection and take appropriate measures.

Management of Personal Information

We maintain our customers’ personal information in an accurate and up-to-date manner, and take necessary measures to prevent unauthorized access, loss, damage, alteration, leakage, etc., of personal information. These measures include maintaining and managing security systems, establishing management structures, and thorough employee education. We implement security measures to ensure strict management of personal information.

Purpose of Use of Personal Information

The personal information entrusted by our customers will be used for contacting customers, providing business information, and responding to inquiries by email or creating and sending documents.

Prohibition of Disclosure and Provision of Personal Information to Third Parties

We will appropriately manage the personal information entrusted to us by our customers and will not disclose personal information to third parties except in the following cases:

  • When there is customer consent
  • When it is necessary to disclose personal information to business operators entrusted by the Company to provide the services requested by customers
  • When it is necessary to disclose based on laws and regulations

Security Measures for Personal Information

We take thorough security measures to ensure the accuracy and safety of personal information.

Inquiries from the Individual

If customers wish to inquire about, correct, or delete their personal information, we will respond after confirming the identity of the individual.

Compliance and Review with Laws and Regulations

We will comply with the laws and regulations of Japan and Malaysia and other norms applicable to the personal information we hold, and will review the contents of this policy as appropriate and strive to improve it.


For inquiries regarding our handling of personal information, please contact us below.
Paws Malaysia [ PNH Malaysia Sdn.Bhd. ]
39-026, Wework Mercu2, 3, Jalan Bansgsar, KL Eco City, Kuala Lumpur
TEL:+81 (0) 50-1720-7000